When it comes to boosting workplace productivity, there aren’t many factors that are as important as effective communication. Business owners, managers, and team leaders must equip their staff with the right tools for establishing and maintaining internal communication in the office. If you use a software for employee communication, but you don’t think it is effective, this piece is for you.
Finding and Fixing Software Communication Challenges
The first step to improving employee engagement and communication is identifying the problem. Keep reading to learn about some common ones.
Lack of Integration
How easily does your company’s current communication system integrate with other applications in your firm? Bottlenecks in integration can slow down communication significantly because there isn’t an accessible data flow across your digital ecosystem. For example, go for an instant message application that integrates seamlessly with your task tracking or project management software.
Rigidity and Limited Flexibility
All internal communication systems come with predetermined features and functions. However, you should be able to customize these features to meet your organization’s needs. Beyond this, a lack of scalability will slow down communication since the software will be unable to handle the needs of your business as it grows and expands. Otherwise, you may need to transition to a new application frequently.
Complicated Interface
Can everyone with access to your internal communication system use it freely, or do they need to be tech gurus to understand it? Ask your staff for their opinion on using the platform. If only people in your IT team find it user-friendly, there is a problem. You may need to upgrade to an intuitive system with easy navigation and a straightforward interface. Everyone should be able to use it after a single instructional section on how to use it. It also helps when the application comes with easy-to-understand demos.
At this point, you should know what needs fixing in your firm’s internal communication system and how to fix it. Depending on the degree of the problem, you may either need to make a few adjustments or overhaul your internal communication systems entirely. Either way, the result will be improved collaboration and productivity in the office.
